Contemplating a career in Customer Service? This path is not for everyone. It requires strong people skills and the ability to adapt well to stress. The Customer Service Job Fit Test assesses whether the personality traits and skills you possesses match those required to work in this field. It will identify your strengths, as well as the areas you may need to improve on.

This test is made up of two types of questions: scenarios and self-assessment. For each scenario, answer according to how you would most likely behave in a similar situation. For the self-assessment questions, indicate the degree to which the given statements apply to you. In order to receive the most accurate results, please answer each question as honestly as possible. After finishing the test, you will receive a detailed, personalized interpretation of your score that includes diagrams, information on the test topic and a detailed advice section.